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IT Operations Technicians

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

More about this Career

Average Salary

£27286

New workers start around £16292. Normal pay is £27286 per year. Highly experienced workers can earn up to £43311.

Jobs

3719

Job counts include both employed and self-employed persons, and do not distinguish between full and part-time jobs.

Daily Tasks

  • Acts as a liaison between users, outside suppliers, and other technical teams.
  • Performs server backup and recovery operations and restarts systems following outages.
  • Identifies problems, agrees remedial action and undertakes emergency maintenance if required.
  • Analyses systems and makes recommendations to improve performance.
  • Schedules and performs system maintenance tasks, such as loading user applications, programs and data.
  • Configures and sets up new server systems.
  • Administers, monitors and supports internal/external networks, servers, email, database and security systems.

Skills Employers are looking for

Soft Skills

Soft skills are non-technical skills that include how you interact with colleagues, solve problems, and manage your work

  • Active Learning

    87

  • Reading Comprehension

    78

  • Active Listening

    76

  • Critical Thinking

    74

  • Writing

    71

  • Monitoring

    69

  • Learning Strategies

    69

  • Speaking

    63

  • Mathematics

    55

  • Science

    43

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