Customer Service Supervisors
Customer service supervisors oversee operations and directly supervise and coordinate the activities of a customer services team dealing with the responses, complaints or further requirements of purchasers and users of a product or service.
Mwy am y Gyrfa hon
Cyflog Cyfartalog
£29905
Mae gweithwyr newydd yn dechrau o gwmpas £16992. Mae tâl arferol yn £29905 y flwyddyn. Gall gweithwyr profiadol iawn ennill hyd at £48936.
Swyddi
2301
Mae cyfrif swyddi yn cynnwys personau cyflogedig a hunangyflogedig, ac nid yw'n gwahaniaethu rhwng swyddi llawn amser a rhan-amser.
Tasgau Dyddiol
- Discusses customer responses with managers with a view to improving the product or service provided and to resolve operational problems.
- Establishes and monitors work schedules to meet the organisation's requirements.
- Develops and plans training for their teams.
- Liaises with clients and handles more complicated or sensitive complaints and queries.
- Directly supervises and coordinates the activities of a help and advisory services to provide support for customers and users.
Sgiliau y mae Cyflogwyr yn chwilio amdanynt
Sgiliau Meddal
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Monitro
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Gwrando Gweithredol
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Siarad
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Meddwl Beirniadol
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Dealltwriaeth Ddarllen
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Strategaethau Dysgu
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Dysgu Gweithredol
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Ysgrifennu
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Mathemateg
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Gwyddoniaeth