About the Course
- Merthyr
- 01 August 2025
- PLA
Course Outline
CompTIA’s A+ Certification is the industry standard for validating the foundational skills needed by support technicians in today’s digital world. A technical support professional does much more than fix a PC, they now have to understand how applications work across systems and be capable of solving problems that help to keep the business running smoothly. The CompTIA A+ Certification has recently been updated to reflect the growing focus on topics such cybersecurity, Privacy, IoT, Scripting, Virtualisation and Cloud. This globally recognised vendor-neutral certification requires that you pass two exams: CompTIA A+ Core 1 Exam 220-1001 and Core 2 Exam 220-1002.
Entry Requirements
None
What will I learn?
Hardware, Operating systems, Software Troubleshooting, Networking, Security, Mobile devices, Virtualization and cloud computing and Operational Procedures
Course Assessment
• Quantity – 2 x exams – Core 1 and Core 2 • Exam time: 90 minutes per exam • Multiple-choice style, drag and drops and performance based • Questions: 90 per exam • Closed-book exam (i.e. no reference materials are allowed during the exam)
Career Progression
• Field Technician • Tier I Support Specialist • Desktop Support Specialist • Associate Network Engineer • Systems Support Technician • Junior Systems Administrator • Service desk analyst • Technical support specialist • Field service technician • Data support technician • Desktop support administrator • End-user computing technician • Help desk technician • System support specialist
Duration
01 August 2025 - 31 July 2026
