This is a beginner-level qualification designed to help learners develop essential digital skills for everyday tasks and workplace productivity. It’s ideal for those with little or no prior IT experience
None
IT user Fundamentals. Covers basic computer concepts, file management, and working with desktop environments
Using email and the internet
IT Security for users
Word processing & Spreadsheets
Online performance-based and knowledge tests
It support Assistant, Administrative Assistant, Receptionist With IT Responsibilities, Customer Service Representative (with digital tools)
01 August 2026 - 31 July 2027