Telephonists
Telephonists receive and direct callers in commercial, industrial and other establishments, and operate telephone (public) and office (private) switchboards to advise on, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.
More about this Career
Average Salary
£23394
New workers start around £8021. Normal pay is £23394 per year. Highly experienced workers can earn up to £36584.
Jobs
636
Job counts include both employed and self-employed persons, and do not distinguish between full and part-time jobs.
Daily Tasks
- Alerts emergency services in cases of fire, crime or accident.
- Provides directory information, dialling codes and details of charges.
- Gives advice on dialling and other special features available.
- Reports any faults on telephone operating system.
- Operates switchboard to connect outgoing calls or to relay incoming or internal calls.
- Receives callers and directs them to appropriate person or department.
Skills Employers are looking for
Soft Skills
Soft skills are non-technical skills that include how you interact with colleagues, solve problems, and manage your work
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Active Listening
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Speaking
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Critical Thinking
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Monitoring
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Learning Strategies
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Reading Comprehension
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Active Learning
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Writing
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Mathematics
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Science
