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Rail Travel Assistants

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.

More about this Career

Average Salary

£33927

New workers start around £22260. Normal pay is £33927 per year. Highly experienced workers can earn up to £70636.

Jobs

400

Job counts include both employed and self-employed persons, and do not distinguish between full and part-time jobs.

Daily Tasks

  • Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
  • Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
  • Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
  • Assists passengers with special needs to board and leave trains.
  • Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
  • Helps with passenger enquiries and makes announcements over a public address system at stations.
  • Examines and collects tickets at the ticket barrier of a railway station.

Skills Employers are looking for

Soft Skills

Soft skills are non-technical skills that include how you interact with colleagues, solve problems, and manage your work

  • Active Listening

    61

  • Critical Thinking

    60

  • Reading Comprehension

    59

  • Learning Strategies

    56

  • Writing

    54

  • Monitoring

    51

  • Speaking

    45

  • Active Learning

    44

  • Mathematics

    43

  • Science

    23

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