Frequently Asked Questions
Where can I find the Counselling Service?
The Counselling service is located in the main building at the Ynysfach site, room number 4.
When are the counsellors available?
The counsellor is available Monday & Tuesday Term Time Only.
Appointments are made between 9:00am – 4.30pm.
Information on how to book an appointment can be found on our making appointments / contact us page.
How do I make an appointment?
Telephoning 01685 726036/726006 or by calling at Student Services.
How can counselling help me?
• make sense out of confusion
• make choice out of conflict
• manage problems more effectively
• discover resources you had not recognised
• feel more relaxed
What kinds of problem can I talk about?
• Relationship difficulties. Family and friends, colleagues, commitment, jealousy, abuse
• Family issues. Partners, children, parenting, separation and divorce, homesickness
• Lack of confidence. Worried about failing, never being good enough, feeling judged
• Depression. Feeling isolated, lonely, empty, tearful, unloved, suicidal
• Repeated destructive behaviour. Binge eating, harming yourself, abusive relationships, alcohol, drugs
• Exam and study stress. Out of control, panic attacks, feelings of inadequacy
• Bereavement. Loss, anger, loneliness, sadness & depression
Is the service confidential?
All of the counsellors within the counselling service abide by a strict confidentiality policy and code of practice. What this means in practice is that everything you say to the counsellor remains confidential except in the most extreme of circumstances. It is our policy that you will have an opportunity to discuss confidentiality in more detail at your first counselling meeting.
What happens during a counselling session?
The first meeting you attend with a counsellor is an assessment session which can last up to 50 minutes. This session gives you the opportunity to start talking about your reasons for coming, get answers to any questions you may have and gives both you and the counsellor the chance to assess whether continued counselling would be appropriate for your individual needs.
