Making an Appointment

Appointments can be made by telephoning 01685 726019 or 01685 726118, calling at the Counselling Room on the ground floor or calling at Student Services.

Ask to make an appointment to see a counsellor. Appointments are available from 9.00am to 4.30pm Monday & Tuesday.

Keeping Counselling Appointments
A counselling appointment is part of a counselling contract. Counsellors take these seriously and will not cancel or change appointments except in unavoidable, extreme circumstances. If such a situation arises we will make every effort to contact you as soon as possible before the appointed time.

We also ask that if you use the service, you take your counselling time seriously. During the academic year there may be a waiting list for counselling and missed appointments make it difficult for us to run our service efficiently.

Please contact Student Services or Anni Richardson at least four hours in advance if you are unable to keep an appointment, so that we can use the time to best effect.

If we do not receive cancellation within 4 hours of your scheduled appointment time then this will count as a missed session. If you miss an appointment and do not contact us within 2 working days you may not be able to automatically rebook and may be asked to rejoin the waiting list.