Freedom of Information

The purpose of Information Act 2000 is to promote openness and accountability across the public sector. The Freedom of Information Act 2000 gives individuals the right to request information that is held by public bodies. It requires the college to provide the information, if no exemption applied.

Under the Act, Council is required to produce and maintain a publication scheme setting out the information available as a matter of course.

If the information you need is available in the Publicity Plan, you can send your request in writing to:

Freedom of Information Officer
Merthyr Tydfil College
Ynysfach
Merthyr Tydfil
CF48 1AR

e - mail: foi@merthyr.ac.uk

We will, within 20 days of the request, notify the person making the request if we hold that information and provide that information, if no exemption applied.

Freedom of Information Officer
Merthyr Tydfil College
Ynysfach
Merthyr Tydfil
CF48 1AR

e - mail: foi@merthyr.ac.uk

Request Handling

Under the Freedom of Information Act 2000, you have certain rights of review against a College decision relating to an information request if you are dissatisfied with the way your request has been handled. These rights can be exercised via two review processes. Firstly, by using the complaints procedure detailed below; secondly by applying direct to the Information Commissioner’s Office. Note: Before an appeal is made to the Information Commissioner the University’s internal complaints procedure should be completed.

Stage 1: What should I do if I am not happy with the service I have received?

If you wish to make a complaint please write to the University of Glamorgan at the address below:

Mr. Matthew Phillips
Information Compliance Manager
University of Glamorgan
Pontypridd. CF37 1DL
e-mail: freedomofinformation@glam.ac.uk

If your problem cannot be resolved immediately the responsible officer will let you know how long it might take. The University aims to respond to your complaint and provide a full response within 20 working days. If your complaint is complicated it may take longer to investigate. If this proves to be the case you will be given an explanation as to why and when you can expect a response.

Stage 2: What should I do if am not happy with the outcome of Stage1?

If you are not satisfied with our response to a complaint you may ask the Information Commissioner to investigate the matter at his own discretion:

FOI Compliance Team (complaints)
Wycliffe House
Water Lane
Wilmslow. SK9 5AF
e-mail: mail@ico.gsi.gov.uk
phone: 01625 545700
fax: 01625 545510